Things to Look for if you want to make a warranty claim : Wartalova

How to find out the address of Casio Service Center in Indonesia

Casio’s  service  has been present in several cities in Indonesia. It was casio’s step to  provide the best service to casio  customers  in Indonesia.   Casio products  that are very popular in Indonesia, one of which is watches. But in reality casio products  are not just watches. There are various other products like calculators, electronic musical instruments, cash registers, projectors, etc.

There are many customers of casio  products  in Indonesia.  This makes casio try to create a suitable service center to meet the needs of the customer.   For those of you who own casio  products, you can come to several  official  casio service centers  , ifyou want  to make repairs or just consult.

Since so many  electronics are produced by  casio, it means that  more  and more   casio service  entry centers  are needed. Although casio products  are of excellent quality, it does not mean that they can avoid damage. Especially when it comes to electronics, if not properly maintained, they are very easy to damage.

According to information from Casio’s official website, casio  service centers  are currently available in 11 provinces of Indonesia. In the future, casio may build service centers in other provinces of Indonesia. So that all casio  customers  in Indonesia who are a lot can be affordable.

 Casio  Service Center Addresses  in Several Major Cities

For those of you who own casio products, you should know the address of the official  casio   place of service.  According to the official website of casio, there are 22 casio Service Cspread across various cities in Indonesia.   Here are some of the  official  Casio service centers that you  can visit if you want to make repairs or just consult.

For those of you who are in Jakarta, you can visit the rukoDuta Merlin Blok H, 1-3, Jalan Gajah Mada No. 3-5, Central Jakarta 10130.  For operating hours from Monday to Friday 10.00-21.00.  Ufor Saturdays from 10.00-18.00.   Sedangkan for Sundays and holidays closed. For the city of Jakarta, there are several official Casio service centers.

If you are a resident of  Bandung, check out Trans Studio Mall, Jalan Gatot Subroto No. 289, Bandung 40273.   To contact him you can be through the telephone number 022-87342496. The hours of operation are from Tuesday to Friday from 11.30 to 18.30.  For Saturdays and Sundays 11.30-17.30.  As for Mondays and holidays, they are not open.

For those of you who are in Yogyakarta, you can do service at Malioboro Mall, Jalan. Malioboro No. 52 – 58, UG Unit 20 D, Yogyakarta 55001.  Casio’s official service center  at Malioboro Mall every day.   Open from 10:00 a.m.   to 10:00 p.m.   Jika I want to contact by phone can be through 0274 -557401.

Then if you are in Bali you can visit Kuta Beach Walk, Sahid Kuta Lifestyle Resort, Jalan Pantai Kuta Bali 80361. Open daily from 10.00 to 22.00. To contact by phone can be through 0361-8464856. Of some of those already mentioned, there are several Casio  Service Centers more  dispersed in other cities. To see it, you can visit the official website of casio Indonesia.

How to find out the address of the Casio  service center  through its official website

For those of you who want to know if in your city there is an official Casio  Service Center or not, it can be done through the official website  of Casio. There is a complete list of addresses of casio service centers located in various cities.   You can search by province or city where you live.

The method is quite easy, the first is to visit the official website of casio Indonesia in Then, if so, select the support menu located at the top of the right corner. In the support menu there are several submenus, select product repairs / spare parts.

Then, on the page,  all  official Casio service  centers  throughout Indonesia will be displayed.  If you want to quickly find out if there is a casio  service center  in your city  or not, you can use the search menu. Choose the province and city according to where you live. Then the address shown is only the address of the Casio  Service Center in your city.

Conditions for claiming the guarantee

If you want to make a warranty claim if your casio  product  has a problem, there are several conditions that apply. Like other companies, Casio also has a policy if any of itscustomerswant to claim a guarantee. Current policies are clearly used to prevent customer deception.

You cannot claim a warranty if the damage results from an error of use. The warranty can only be carried out in case of damage that occurs as a result of a factory error. So, if  your  casio product is damaged due to a fall, you cannot make a warranty claim. You have to spend some personal money to make repairs.

Then, the next one is that the warranty does not cover the change of accessories. For example, ink, data cables, adapters and ribbons.   The warranty also does not apply to consumables or with limited strength. The h-countis like a chain, a watch tub, and put a run that can rust due to an inappropriate user.

In addition, the product is still under  warranty. Typically,  casio products  have a one-year warranty, which is valid from the date of purchase. The warranty period and applicable procedures certainly follow the rules of casio Indonesia. In case you buy casio products, you need to keep a purchase note. Because it may be necessary when a warranty claim is going to be made.

In order for your product to still make a warranty claim, do not replace or repair spare parts other than in official Casio service. We recommend that if you are still in the warranty period, bring your casio product to the  casio Service Center  . That way, your  casio  product  will be handled by the right person.

Things to Look for if you want to make a warranty claim

Before leaving for the service center, you should carefully verify that the warranty card is still valid. Because if it is no longer valid, it is clear that the warranty claim cannot be made. It would be good to prepare money in case the guarantee is rejected later because of things you did not expect before.

Don’t forget to bring a purchase note, as you will usually be asked to check the validity of the purchase date. Of course, the  Casio Service Center doesn’t want any customer to cheat warranty claims. Then, if you are going to make a warranty claim through a shipping agent, you must use a trusted shipping agent. Because during delivery it is possible to cause damage or even loss.

So what you need to know is that the warranty is only valid in the country of purchase. If you buy casio   products in Japan, you cannot make a warranty claim in Indonesia. Before you go to the service center, make sure that files, such as warranty cards and purchase notes, are not left behind.

As for the service in the service center, there is no need to worry, because the service provided must be very good. The waiting room is also clean and comfortable, so you will feel right at home. You can also contact the call center before coming to claim the warranty. You can ask a few questions if you experience confusion when filing a warranty claim with the casio Service Center.

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