HSBC call center service for you customers: Mp3Juice

HSBC call center service for you customers

HSBC’s call center is very useful for its customers. The name HSBC is not very popular in small towns. But in some large cities, popularity is increasing. In fact, this bank has managed to compete with some big names such as BCA and Mandiri. His interest in improving the service is also quite unique.

Increasingly, the services provided are constantly being improved. Continuous improvements, however, often make some consumers confused. The confusion was felt because the available qualities were becoming increasingly abundant. To resolve this issue, it may be your best option to contact CS.

However, due to the large number of services available, HSBC not only offers call centers for its customers. There are several figures that can be contacted in accordance with the case in question. Therefore, it would be best to know in advance what service options and HSBC call center numbers are available  .

Contact the bank service call centre

HSBC banking services customers are divided into several groups. The most common group, however, is the elite sense. This is the group that has the most customers. This is reasonable considering your use of features generally at no additional cost. There are two numbers to contact the main banking services.

The first number is 1,500-700. This number can be contacted throughout Indonesia. However, those abroad will not be able to contact him. Abroad is the number to call 6221-2551-4722. Its use necessarily uses interlocal rates.

You can contact both numbers at any time. This is because your CS is active for 24 hours. HSBC call center availability  for 24 hours is not just for premier customers. You can also contact a pre-bank service for 24 hours. However, the number is certainly different from the PM service.

The number is also divided into two according to domestic and foreign needs. For household needs, you need to call the number 1500-808. In terms of needs outside the territory of Indonesia, you can contact 6221-2552-6603. In fact, there is another type of service provided by HSBC.

The genre is Fusion banking. However, there are not as many users of this service as the premier or in advance. But even though there aren’t many of them, HSBC call centers for merger services are still available. To communicate, you can call 1500-501. The number is intended for customers on the territory of Indonesia.

But since it is not used very often, no numbers are provided for consumers from abroad. In fact, the number is inactive for 24 hours. You can only contact him from 9 a.m. to 5 p.m. The supply itself is only from Monday to Friday.

Contact person for credit card service

In addition to banking, contact with HSBC’s call center is also intended for credit cards. The need for credit cards themselves is also divided into several models. The most common type is definitely the premier with the most users. For Premier credit card purposes, you can call 1500-700.

The number is used when it is on Indonesian territory. When you are outside Indonesia, call 6221-2551-4722. The number is available in all parts of the world. Of course, the intermediary rate will apply. Whether it is a number for foreigners or domestically, you can contact both at any time.

This is because its CS is also available for 24 hours. Cs availability for 24 hours is also available for credit card requirement signatures. This type of credit card is a level above premier. That’s why the number of customers is lower.

When you want to communicate with the HSBC call center for your signed credit card, two numbers are available. The two numbers include 1500-800 and 6221-2552-6603. The first number is contacted for domestic purposes, but the second number is contacted for foreign purposes.

Both are equally active for 24 hours. The presence of cs is also available for platinum credit card types. This is the highest rating type in HSBC. The number of users is not too high. Platinum services, however, always take precedence so that customers will not be disappointed.

The numbers that can be contacted also vary depending on domestic and foreign needs. For domestic residents, the figure is 1500-808, while for foreigners the figure is 6221-2552-6603. Both are also available for 24 hours, so platinum credit card customers can contact us at any time.

Credit card service still has other models

The most popular credit card service in a bank is definitely premier, advance and platinum. However, other services are provided by HSBC. The service is for credit card refund needs. Just like other models, there is a dedicated HSBC call center for this service. Its operations are also for 24 hours.

The first is 1500-808. You can contact him about the needs of the domestic service. While the next one is 6221-2552-6603. You can contact him if you need to be abroad. In fact, for credit card needs in general, the type of refund is the last type.

But in this area there are often situations where other problems often arise. The problem cannot be categorized into any of the above types. If you have such problems, call 1500-808 when you are in Indonesia and 6221-2552-6603 when you are abroad.

However, the availability of such figures is not 24 hours. Contact can only be made from Monday to Friday. The hour itself is only during working hours that range from 07.00 to 21.00. if that time has passed, the customer will have to wait until the next day.

There are other servicesoutside of bank and credit cards

In addition to banks and credit cards, there are still other services available. This service effectively serves as a support for the consumer’s convenience. The first need concerns personal loans. It is unlikely that a bank will not provide this function. Therefore, there is a special HSBC call center for this purpose.

But just like other credit card issues, this service is only available from 07.00 to 21.00. to contact it yourself must be done on weekdays that run from Monday to Friday. For domestic needs, contact is 1500808*. In terms of foreign needs, the contacts are 6221-2552-6603.

Of course, there are prices abroad for the second contact. In addition to the purpose of a personal loan, there are also special contacts for the Apply Now service. However, available HSBC call centres are  intended solely for household needs. His contacts are 1500-707. Just like a personal loan service, you can’t contact him on vacation.

The service is only available from Monday to Friday. Even that day, you can only contact us from 7 a.m. to 5 p.m. This time is much more limited than the need for a personal loan as CS is available until 11 p.m.

If you look at the description above, HSBC is very thorough in offering call centers. With these detailed conditions, each consumer’s problem will be safely resolved. Therefore, be sure to contact us when a problem arises. After all, the CS in HSBC’s call center is  always friendly in the face of any complaints.

Learn More

ส่องนักวิ่งมาราธอน -