Ninja Express Media Call Center Easily Convey Complaints
If there is a problem with the shipping process, then the Ninja Express m call centeravailable to file a complaint may be the best choice. As we already know, problems are really one of the things that business people can’t avoid , especially those who are engaged in online business.
To make it easy for you to deliver, the availability of forwarding services is really reliable. With this service in place, this will cause business people not to send their goods directly to consumers. So, it will obviously make you more focused on your business.
Unfortunately, sending certain parcels or goods through forwarding services is not spared from various kinds of problems. Including when using Ninja Express services. Ninja Express itself is one of the delivery services where it is very popular in Indonesia.
Although it is known for offering various services and affordable shipping products, this does not mean that business people do not get problems when using it, such as problems with goods. is lost on the masala, what happens on the packaging or other complaints. That’s why the existence of the Ninja Express call center for complaints is really in demand.
Of course, you don’t want this to be the case if the package that will be shipped is experiencing problems such as loss or damage? That’s why it’s important to file a complaint or a complaint so you don’t get a loss. In order not to delay the step, here’s a complete overview where you’ll need it.
Glimpse of the Ninja Express
Before you learn how to contact the ninja Express call center to file a complaint, it is very important to know at a glance about this popular expedition service in Indonesia. Where is the freight forwarding company that existed in Singapore in 1024 years ago.
The company became a subsidiary of Ninja Van, which was first founded by three people, namely Chang Wen, Sean Chong and Tax Boaxian, where each of them had their own position. The company provides services for the delivery and receipt of goods based on technology, and even offers COD services, which are the most popular services.
Without arriving in Indonesia, it turns out that the company already exists first in Singapore, the Philippines, Malaysia, Vietnam and Thailand. Also, in Indonesia, this Ninja delivery service has partnered with various kinds of the largest ecommerce platforms in Indonesia, such as Shopee, Bukalapak, Blibli, Tokopedia, Sociola, and more.
To offer various services, this delivery service also uses social networks such as Instagram and Facebook to promote the products it has. The existence of this company is practically common in various regions of Indonesia, such as Bandung, Jabodetabek, Yogyakarta, Surabaya and Semarang.
Ninja Express Media Call Center Raises Complaints
Do you already know at first sight about one of the largest expeditionary services in Indonesia? Returning to the main topic, all sorts of problems in the process of shipping the goods themselves were frequent and experienced by the public when they used the services of Ninja Express. In fact, there’s no need to worry too much about the problem.
The reason is that you can directly contact section C of the Ninja Express media at all the centers to file a complaint. Where the service can be used by anyone who needs accurate information and solutions, if there is a problem in the delivery process or related to the parcel you have it.
The call center of this expedition is carried out by phone (021) 2926 4120. You can call the complaint number directly. There is a customer service section where it will explain the different kinds of problems and provide a better solution. Make sure you communicate well to get the best service.
Before making a decision to file a complaint with the call center department ninja express media sampaikan complaint, there are several important documents that need to be prepared properly, for example, the name of the sender, the receipt number and the destination address. With the information from the Ninja Express document, it will be easier to keep track of the package you have.
Filing complaints via website and email
Not only can you contact the Ninja Express call center to file complaints, you can also file complaints through the official website of this service delivery service at www.ninjaexpress.co/id-id/contact-us. On this page you will find a form for filing a complaint or a complaint.
Later, there will be different types of questions that can be adjusted to the problem faced, such as problems related to packaging, reporting lost goods, questions about shipping abroad and in search of solutions. Be sure to select the type of question where it corresponds to the problem you are facing.
If so, users will be asked to fill in their full name, phone number, receipt number, email address, and description to explain what’s happening to you. it is best to convey the information as best as possible and explain it in detail . Don’t lie about the problem you’re experiencing.
In addition to submitting complaints through the Ninja Express call center and the official website, you can also file these complaints by emailing yakni in support_id@ninjavan.co. For this one method it is also very easy to do and almost the same when you complain through a website. You can directly send a message to the appropriate email address .
Then explain the details of the problem that is occurring. Be sure to include a number of supporting documents that will later be used as evidence. Supporting documents include the receipt number, address, name of the sender, and any evidence. When filing a complaint via email, be patient waiting for a response.
Различные услуги dari Ninja Express
The existence of Ninja Express is also found to offer various services and the best user experience, including
- Easy maintenance
It’s a type of service that will provide convenience to customers in a simpler delivery and payment process. The purpose of the service is that you can save time on the care of sales management.
- On-site service
The payment on-site or COD (cash on delivery) service is one of the delivery products where it is in demand. The purpose of this service is to make it easier for you to pay the cost of the goods and the cost of delivery in cash according to the intended location.
- Call Center Services for Handling Complaints
Finally, the existence of Ninja Express’s call center service for complaints has proven to be one of the flagships it has. It is thanks to this service that it will provide convenience to solve all the problems associated with your package.
Problems in the process of sending parcels with forwarding services are really one of the problems where they often arise, including when using this service. The Ninja Express Media Call Center transmits complaints that can be easily contacted.